Ciao!
I'm Emilia, a service designer and human-centred researcher.
Public health, equality and sustainability are my main design drivers.
I thrive in interdisciplinary environments and I’m fascinated by unpacking complex systems to generate transformative and beneficial solutions for both people and organisations.
I have robust experience in ...
...building online and offline services, co-design practices, leading service design and user research projects, product and graphic design, strategic and policy design across education, social care, healthcare, digital transformation, urban living, criminal justice.
... and here are some of the people and clients I collaborate(d) with in the past 5 years...
Education
MA Service Design, Royal college of Art, London
2018 - 2020
BSc Product Design and Visual Communication, Politecnico di Torino
2014 - 2017
Blogs
Co-designing solutions for families accessing Children's Services - Part 1: Challenge and Approach
Co-designing solutions for families accessing Children's Services - Part 2: Soltuions and Learnings
Publications and Awards
2020 London Design Award for AcrosSilos
Helen Hamlyn Award for Creativity 2020 for AcrosSilos
Roles and Places for Service Designers within Government Innovation - Master Dissertation 2019, awarded with Distinction
FamilyJar: a safe space for a connected Family - Shortlisted project by Telefònica Alpha, 2019
Strategies for food accessibility within actions to address homelessness - Adi Design Index 2018, The best of Italian Design put into production
Talks
Using Data, Behaviours and Design to transform local government - Festival of Better Ideas 2020